Future of Workforce
Redesigning Work Series-Part 3: Automation at Work
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Automation at Work
Automation in human capital management is not a new concept. In fact, many of the routine tasks of human resources have already been automated allowing for more time to develop employees engagement initiatives. If you are in human resources, can you imagine answering calls all day to update change of addresses or contact numbers? Extreme example, but there are many other instances where automation is alleviating the mundane tasks of work.
Pull up any news feed and you will quickly find two firm stances on job automation; Utopian vs. Dystopian future.
A utopian viewpoint sees artificial intelligence (AI) as augmented intelligence, where humans continue to leverage the “smarts” of computers to increase efficiencies at scale. This net effect boosts work productivity, economic wealth and overall quality of life. The opposing, dystopian stance, sees the future as bleak where robots eliminate jobs and the need for humans; reducing the chances for a better future. And, to a greater extent where you land on this coin depends.
Robots a Cause For Concern
The cause for concern about automation is real. Robots in manufacturing, after all, have been in place in the United States for decades; reducing headcount while increasing productivity. The real fear comes from the millions of jobs that will be eliminated over the next 5 years, which are not manufacturing. Use Amazon Alexa or Siri? These intelligent assistants and others like it will refine to a point where they can automate entire customer service departments. Hail an Uber recently? A human picks you up today but it’s likely that an autonomous vehicle will drive you and our goods (via trucks) across the U.S. Some 400,000+ truck drivers are currently at risk of being replaced by autonomous vehicles.
Is there an upside? Yes. Humans are ultimately accountable for the future world that we create and we will design a balanced future of work.
Join us as we talk about the future of AI and automation in work.
We continue to share actionable insights you can take to prepare yourself for the next 24 months.
We will review the policies that need to be considered as we move into this new world where a junior lawyer, for example, can be replaced by a robot.
Join us on the Future of Workforce Breakthrough Byte as we wrap up the final installment on Redesigning Work.
Every 3rd Monday your guest host, Yared Akalou, founder of Alcove (getalcove.com), a mobile workstation that is redefining how people work in open spaces delivers a breakthrough byte segment on the Future of Workforce.
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Redesigning Work Series Part 1: Environment #FutureofWorkforce #BBSradio
Redesigning Work Series-Part 2: Employment Contracts #FutureofWorkforce #BBSradio
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